Refunds are considered on a case-by-case basis. If the item is a hardware or boxed item, it must be returned unopened.  If you want a refund on wood, it will depend on if it was a special order item and if it was milled or not.

Yes, we use industry-grade 128 bit SSL protection and all of our credit card payments are processed through PayPal, the leader in online payments.

You can pay through cash, check, or credit card. We will always ask your permission through a credit card authorization form before making any charges.